Refund & Cancellation Policy

This policy applies to the Widgetcraft Pro subscription (US $50 per month plus applicable taxes) sold by [company legal name, e.g. Example Technologies Private Limited].Widgetcraft is a digital service: nothing is shipped, and access starts as soon as your payment succeeds.

Cancelling

• Cancel any time from Billing in your dashboard ("Manage subscription"), or email [support email] from your account email.
• Cancellation stops future renewals. You keep full access until the end of the month you have already paid for; after that your widgets stop showing reviews.
• No cancellation fee is charged.

Refunds

• First payment: if Widgetcraft doesn't work for you, ask within 7 days of your first payment and we refund it in full — no questions asked. This applies once per customer.
• Renewals: monthly renewals are not refundable, and we don't refund unused days of a month after you cancel. If you forgot to cancel and haven't used the service since the renewal, write to us within 7 days and we will refund that renewal.
• Our fault: if you were charged twice or wrongly, or the service was unavailable for a substantial part of a billing month because of us, we refund the affected amount.
• Feature removal: if we remove a core feature of your plan, you may cancel and receive a pro-rata refund for the unused period.

How refunds are paid

Email [support email] with your account email and the invoice number. We reply within 2 business days. Approved refunds go back to the original payment method through Stripe and usually reach you within 5–10 business days, depending on your bank. Refunds include the tax charged on the refunded amount.

Questions or complaints

Write to [support email], or to our Grievance Officer, [grievance officer name] ([grievance officer email]). See also our Terms of Service.